Lifeline is a government program that offers qualified people a discount on their monthly local telephone bill. Each state has its own guidelines to qualify. The Federal Government as well as the state governments of Kansas and Oklahoma support it.
Link-Up helps households pay the installation charge for telephone service. This program pays some of the cost of installing local service in your home. It does not include the installation of inside wiring. Only those qualifing for Lifeline and residing on Federally recognized Tribal Lands qualify for Link-Up. It can only be used for activating new phone service or activating existing service in a new location.
Toll Limitation Service helps households save money by blocking toll calls from being made, thus preventing costly long distance bills.
You may apply for Lifeline, Link-Up, and Toll Limitation by calling Totah Communications, Inc. at 1-888-580-2208.
Frequently Asked Questions
Q: How much can I save on my phone bill?
A: The benefits apply to your local telephone service charges that you purchase as a flat rate service. They will also cover the subscriber line charge. The total amount is determined by each state. A telephone company representative can assist you in determining exactly how much you can save.
Q: How do I know if I qualify?
A: You are eligible for Lifeline if you participate in any of the following programs:
• Federal Public Housing Assistance / Section 8
• Supplemental Nutrition Assistance Program (SNAP)
• Low Income Home Energy Assistance Program (LIHEAP)
• Supplemental Security Income (SSI)
• Food Distribution Program
• Temporary Assistance for Needy Families (TANF)
• National School Lunch Program (Only free meals program)
• Head Start (Only applicants who satisfy the income qualifying eligibility provision)
• Vocational Rehabilitaion (including aid to the hearing impaired) (OK)
• Oklahoma Sales Tax Relief (OK)
or you are eligible if your household income is at or less than:
•150% of the federal poverty level (Kansas customers)
•135% of the federal poverty level (Oklahoma customers)
Q: What are the restrictions for Lifeline?
A: 1. Only one residence telephone line in a household can receive program support. 2. A household may not receive Lifeline/Linkup benefits from multiple service providers. 3. Only one person in a household can qualify to receive program benefits.
Q: How do I apply?
A: To apply for Lifeline Service call 1-888-580-2208 and ask for an application. You will be asked to provide proof of your eligibility by providing a copy of a document that verifies that you participate in a program mentioned above. Proof of total household income may be required for income based qualification.
Q: How do I continue to receive Lifeline benefits?
A: You are responsible to contact Totah Communications, Inc. if you are no longer eligible for Lifeline service. Should you become disqualified for Lifeline service at any time, you will be billed at the local rate. In most cases you are asked to certify annually to remain eligible for Lifeline service.