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Communities
Served by
Totah
Communications

If your home or business is within the blue outlined area on the map below, you can receive internet and telephone service from Totel CSI/Totah Communications.

Please contact our office for more information on availability.

State law in both Kansas and

Oklahoma requires you to call

48 hours prior to excavation.

There is no charge to the customer.

Dial 811 from your landline

phone and you will reach

the correct service for

your area, Call Okie or Kansas One Call.

Or to call directly:

Call Okie # 1-800-522-OKIE (6543)
www.okie811.org

KS One Call # 1-800-DIG-SAFE (344-7233)
www.kansasonecall.com/

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LIFELINE

Lifeline is a government program that offers qualified people a discount on their monthly local telephone bill. Each state has its own guidelines to qualify. The Federal Government as well as the state governments of Kansas and Oklahoma support it.  Eligible consumers can receive a $5.25 per month discount from the federal program, as well as a discount from the state program.

Eligible residents of rural tribal lands can receive additional Lifeline support, up to $25.00 per month in addition to the standard Lifeline benefit.

Link Up

Link Up helps households pay the installation charge for telephone service. This program pays some of the cost of installing local service in your home. It does not include the installation of inside wiring.  Only those qualifing for Lifeline and residing on Federally recognized Tribal Lands that are rural qualify for Link Up. It can only be used for activating new phone service or activating existing service in a new location.

Toll Limitation Service (TLS)

Toll Limitation Service helps households save money by blocking toll calls from being made, thus preventing costly long distance bills.

You may apply for Lifeline, Link Up, and Toll Limitation by calling Totah Communications, Inc. at 1-888-580-2208.

Do Not Call

Consumers who wish to get more information or
register on the no-call list may do so by clicking the appropriate link below or by calling the toll-free
number listed.

NATIONAL DO NOT CALL REGISTRY:
1-888-382-1222 • For TTY: 1-866-290-4236
www.donotcall.gov

OKLAHOMA DO NOT CALL LIST:
1-405-521-3921
http://www.oag.ok.gov/attorney-generals-telemarketer-restriction-act-consumer-registry

Parental Control

1. Place the computer in a room that easily allows the parent to monitor its use. The child's bedroom is NOT a recommended location.

2. If at all possible, be present when the child is online. Do not use the computer as a substitute for a companion.

3. If the child tries to block the screen when a parent walks by, consider it a warning to you that the child may be doing something they should not be doing. Investigate immediately.

4. Keep control of your Internet access master account, and do not give the child their own account.

5. Explain to your child that people may not be totally honest online. They may pretend to be other ages, and/or sexes.

6. Do not allow your child to participate in live chat rooms while you are not with them, and never allow them to access a private chat room with strangers. Unfortunately, this has been the source of unpleasant incidents on the Internet.

7. Explain to your child not to reveal personal information: names, addresses, phone numbers, city, employment, medical information, or especially Social Security number, drivers license number, and credit card number. Have your child get permission each time before they give out their name and email address, and check to see what that information is going to be used for.

8. Although much of the pornography is legal on the Internet, child pornography is NOT legal. If you find a web site in violation, please alert the appropriate legal authorities in your area.

9. Protect your child while on the Internet. Do your homework by reading books, articles in parenting magazines, and visiting web sites to look for more information.

10. The protective software listed to the right is very helpful, but it is not foolproof.

Lifeline Program
Frequently Asked Questions

Q: What type of service do I get when I sign up for Lifeline?

A: Lifeline customers get the same local service features as other Totah customers, which includes unlimited local calling, access to 911 emergency services, access to directory assistance, and access to telecommunications relay service.

Q: Does Lifeline lower the cost of my long distance charges?

A: Lifeline is a discount on local phone service.  There will be additional charges for toll calls.  The rates for toll calls will vary based on the selected toll carrier.  If eligible for Lifeline, a customers may chose Toll Limitation Service (TLS) at no cost, to avoid incurring large long distance fees.

Q: How much can I save on my phone bill?

A: The benefits apply to your local telephone service charges that you purchase as a flat rate service. They will also cover the subscriber line charge. The total amount is determined by each state. A telephone company representative can assist you in determining exactly how much you can save.

Q: How do I know if I qualify?

A: Income-Based Eligibility - You are eligible for Lifeline if your household income is 135% or less than the federal poverty guidelines.

A: Program-Based Eligibility - You are eligible for Lifeline if you participate in any of the following programs:
• Federal Public Housing Assistance / Section 8
• Supplemental Nutrition Assistance Program (SNAP)
• Medicaid
• Supplemental Security Income (SSI)
• Federal Veteran's Pension or Survivor's Pension benefit.
If you reside on Tribal lands, the following additional programs can also be used to demonstrate eligibility for the federal Lifeline program:
• Bureau of Indian Affairs General Assistance
• Tribally-administered Temporary Assistance for Needy Families (TANF)
• Food Distribution Program on Indian Reservations
• Head Start (Only households that meet the income qualifying standard)

Q: What are the restrictions for Lifeline?

A: There are some rules to follow to receive the benefits:
1. Only one residence telephone line in a household can receive program support.
2. A household may not receive Lifeline/Linkup benefits from multiple service providers.
3. Only one person in a household can qualify to receive program benefits.

Q: How do I apply?

A: To apply for Lifeline Service, you may file online at https://nationalverifier.servicenowservices.com/lifeline, access the fillable Form or call 1-888-580-2208 and ask for an application. You will be asked to provide proof of your eligibility by providing a copy of a document that verifies that you participate in a program mentioned above. Proof of total household income may be required for income based qualification.

Q: How do I continue to receive Lifeline benefits?

A: You are responsible to contact Totah Communications, Inc. if you are no longer eligible for Lifeline service. Should you become disqualified for Lifeline service at any time, you will be billed at the local rate. Each year, you will receive a notice that asks you to recertify your eligibility to remain eligible for Lifeline service.  You must recertify within 60 days or you will lose your Lifeline discount.

Still looking for more information?  Check out https://lifelinesupport.org

Online Directory

The new Totah Communications phone directory came out in March.  If you need a new phone book, either catch your serviceman or call the office and we will get you one.

Online Safety

The programs listed below will aid in monitoring and/or restricting a child's access to unfavorable web sites.

NetNanny
Safe Surf
CYBERsitter
KidsWatch
Safe Family
Forcefield
Covenant Eyes